Frequently Asked Questions
FAQ
What Is Your Cancellation Policy?
This policy is implemented to reduce the number of missed/cancelled appointments and/or late arrivals. It is the policy of Advent Prestige Care, to discharge a recipient when he/she misses three (3) consecutive appointments. Recipients must cancel appointments at a minimum of twenty-four hours (24) hours prior to their scheduled appointment time. In addition, recipients should strive to arrive to their appointment 15 minutes before the schedule appointment time. In any event, Recipients should not arrive more than 15 minutes after the scheduled appointment time. Failure to adhere to your scheduled appointment, or not to notify the Agency at least 24 hours in advance, will result in the full cost (not your copay or the discounted rate from an insurance company) of the treatment as booked. Failure to adhere to this policy will result in the recipient being discharged/transitioned from services.
How long are the therapy sessions, and how often do I need to come?
The length of time therapy takes varies for each client and is influenced by the presenting problem as well as the goals of the counseling process. At Advent Prestige Care, we prefer to see clients on a weekly basis for the first few sessions to develop an accurate understanding of who you are and your developmental history as well as understand your needs and formulate a specific treatment plan. Once we feel that progress has been made or your symptoms have improved, we can reduce frequency of treatment to biweekly, monthly, or as needed.
Do you do couples counseling?
Yes! At Advent Prestige Care, we provide both couples and individual counseling.
How do I know if I should pursue individual or couples therapy with you? Do I have to choose?
According to the American Counseling Association, it is not ethical for a therapist to see a client for both individual and couples therapy at the same time due to potential breaches of confidentiality or issues of loyalty. Therefore, when beginning treatment at Advent Prestige Care, it is recommended that you choose between individual or couples therapy. If you are interested in couple’s therapy and your partner is also willing to attend, at Advent Prestige Care, often encourage couples to come in together for the first session. This will allow each partner to have an opportunity to share their perspective and decide if couples therapy is a good fit for them. We will also be able to assess the role of each partner in the relationship dynamic, clarify goals, and then we may address relationship concerns in individual therapy, if you choose to do so.
What if my partner is unavailable or willing to come? What if I want to speak to you first? Can we do couples therapy later?
Yes, you may choose to pursue individual therapy for couples concerns or opt to bring your partner into session with you later on. We have had success in working with clients who wish to address relationship issues in individual therapy as well as self-esteem, anxiety, and depression as it impacts their current relationship. At times, the other member of the couple may want to attend a session or see me to process thoughts and feelings on their own. It is important to understand how including your partner in therapy may impact your privacy and we will outline my policy on confidentiality and third-party disclosure of information in our first session.
I’m not sure I’m ready to start treatment. How can therapy help me?
Therapists can provide support, problem-solving skills, and enhanced coping strategies that are different from talking to a friend or family member. They can provide a non-biased, educated perspective on a difficult problem you may have or point you in the direction of a solution. The benefits you obtain from therapy depend on how much you put into the process and practice what you learn. Some of the benefits of therapy include:
• Attaining a better understanding of yourself, your goals, and values
• Developing skills for improving your relationships
• Finding resolution to the issues or concerns that led you to seek therapy
• Learning new ways to cope with stress and anxiety
• Managing anger, grief, depression, and other emotional pressures
• Improving communications and listening skills
• Changing old behavior patterns and developing new ones
• Discovering new ways to solve problems with your family, partner, or work
• Improving your self-esteem and boosting your self-confidence.
Please contact us if you have more questions or would like to schedule an intake appointment. “You either walk inside your story and own it or you stand outside your story and hustle for your worthiness.” – Brené Brown